Last Updated: January 2025
1. Introduction
Welcome to TapIN ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, whether as an event attendee, organizer, or resource professional.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, phone number, profile photo, and bio
- Event Information: Event details, descriptions, locations, dates, and related content you create
- Payment Information: Payment details processed securely through Stripe (we do not store complete credit card information)
- Communication Data: Messages, reviews, comments, and other communications on our platform
- Resource Profile Data: Professional information, portfolio items, pricing, availability, and service categories
2.2 Automatically Collected Information
- Usage Data: Pages visited, features used, time spent on the platform, and interaction patterns
- Device Information: IP address, browser type, operating system, and device identifiers
- Location Data: General geographic location based on IP address (not precise GPS location)
- Cookies and Tracking: We use cookies and similar technologies to enhance your experience
3. How We Use Your Information
We use your information to:
- Provide, operate, and maintain our platform and services
- Process transactions, ticket purchases, and resource bookings
- Send you order confirmations, tickets, and transactional emails
- Enable communication between organizers, attendees, and resources
- Personalize your experience and show relevant events
- Improve our services through analytics and user feedback
- Detect, prevent, and address technical issues or fraudulent activity
- Send you notifications about your account, bookings, and events
- Comply with legal obligations and enforce our terms of service
4. How We Share Your Information
4.1 With Other Users
- Event Organizers: When you purchase tickets or products, organizers receive your name and email
- Resources: When you book a resource, they receive your contact information and booking details
- Public Profiles: Resource profiles and certain user information may be publicly visible
- Community Posts: Your name and profile photo appear with your posts and comments
4.2 With Service Providers
We share information with third-party service providers who help us operate our platform:
- Stripe: Payment processing and financial transactions
- Zapier: Email delivery and automation services
- Base44: Platform infrastructure and hosting services
- Google: Authentication services (Google Sign-In)
4.3 Legal Requirements
We may disclose your information if required by law, court order, or legal process, or to protect the rights, property, and safety of TapIN, our users, or the public.
5. Data Security
We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal information we hold about you
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information (subject to legal retention requirements)
- Data Portability: Receive your data in a structured, machine-readable format
- Opt-Out: Unsubscribe from marketing communications (transactional emails cannot be opted out of)
- Restriction: Request that we limit how we use your data
To exercise these rights, please contact us at the email provided in Section 10.
7. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it by law.
8. Children's Privacy
TapIN is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete that information promptly.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@tapin2events.com
Mail: TapIN
Attn: Privacy Team
[Your Business Address]
By using TapIN, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
